Enterprise Connect

Prerequisites

Before beginning installation, verify that:

  • Workstations are domain-joined Windows devices.

  • Workstations support TPM version 2.0.

  • The Windows environment is connected to Active Directory (AD).

    Ensure all usernames (profiles/accounts) match from Windows (or the authoritative source) > ForgeRock and vice versa.

    Set up a connector from ForgeRock to the datastore (for example, AD) and sync the data.

    Credentials entered are always verified against the local Windows machine (or AD if configured). You can configure the credentials (via the Use credentials setting) to be validated against ForgeRock as well.

  • End users install the ForgeRock Authenticator application.

  • Establish connectivity between the ForgeRock environment and the end user’s Windows workstations.

    Communication with the ForgeRock environment is crucial for Windows Workstation Authentication to function properly. Adjust your network settings appropriately.

  • Pre-configure journeys and services, as described in Create authentication journey(s).

    • End users must pre-register in the appropriate journey, if the push MFA method is an option the organization desires.

      It is crucial for users to pre-register for push notifications, otherwise, this authentication method will not work on Windows login.

    • For HOTP journeys (SMS, email, or voice call), the user profile in ForgeRock must have their phone number and email populated accordingly.

Supported environments

Windows Workstation Authentication can only be installed on the following operating systems:

  • Windows 10

  • Windows 11

  • Windows Server 2016

  • Windows Server 2019

  • Windows Server 2022

Windows 8.1 and Windows Server 2012 are not supported.

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