Overview

When you create your environment, you select the region where you want your data to reside. This is key in helping you meet data residency compliance requirements, while letting you place data as close to your users as possible.

You can monitor your production environment status, or view incident reports on your dedicated status page. If you don’t have access to this page, submit a support ticket.

Upon registration you get three environments: Development, Staging, and Production. These environments let you to safely manage your changes, and test configuration, before you promote those changes to production. Learn about the environments support ticket process.

The ForgeRock Identity Cloud provides full tenant isolation in a multi-tenant cloud service by using individual trust zones. Every customer’s environment is a dedicated trust zone that shares no code, data, or identities with other customers’ environments. This prevents any accidental or malicious commingling. All data is encrypted—​at rest and in transmission—​to prevent unauthorized access and data breaches. Learn more about our security practices in our security whitepaper.

ForgeRock is here to help you with your identity journey. You’ll have a dedicated team to help you achieve your goals. Find all the resources you need Backstage.

Our dedicated cloud engineering team monitors and manages your environment. We’ll help you with moving configuration, and with secrets management, between environments. Learn about moving configuration between environments.

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