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Does not apply to Identity Cloud

Authentication fails with Internal Server Error (500) after installing or upgrading the Agent (All versions)

Last updated Aug 18, 2022

The purpose of this article is to provide assistance if you cannot log in to the resource being protected by the agent after installing or upgrading the agent. You will see an HTTP 500 response when this happens with a corresponding "Internal Server Error (500)" error and NPE. This issue affects both Web and Java Agents.



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