Support
ForgeRock Identity Platform
ForgeRock Identity Cloud

ForgeRock End of Service Life (EOSL) Policy and EOSL Dates

Last updated Jun 30, 2022

The purpose of this article is to provide EOSL policy details and definitions to users of ForgeRock software with a current, valid subscription. EOSL dates are also provided for the currently supported versions of ForgeRock products so you can check that the version you are on is still supported. This includes dates for ForgeRock Identity Cloud downloadable components.


29 readers recommend this article

Overview

This article contains details on the EOSL policy and EOSL dates for ForgeRock products. This policy applies to users of ForgeRock software with a current, valid subscription.

You can jump straight to the section you're interested in using these quick links:

Note

This article includes EOSL dates for all supported product versions. See EOSL dates for legacy product versions if you want to know EOSL dates for legacy (unsupported) product versions.

EOSL Policy Details

ForgeRock supports two Current Versions and one Previous Version per the following definitions:

  • Current Versions are the two most recent releases (Major or Minor) of the current Major version.
  • Previous Version is the final Minor release of the previous Major version.

Support schedule for Major versions

  • The two most recent releases (Major or Minor) of the current Major version are supported.
  • The current Major version will remain supported until it is superseded by a newer Major version; at this time, the final Minor release of the superseded Major version will become the Previous Version.
    • The Previous Version will continue to be supported for two (2) years after being superseded by a new Major version. After two years, the Previous Version will be EOSL.
    • No further Maintenance versions will be released on top of the Prevision Version.
  • ForgeRock will continue to release Minor or Maintenance versions on top of the most recent release of the current Major version.
  • To remain supported, customers must be running one of the supported versions as outlined above.

Example 

AM 7 is the current Major release and AM 7.2 is the latest Minor release, which means:

  • AM 7 was released on August 10, 2020. It does not currently have an EOSL Date; this will be set when the next Major version is released.
  • AM 7.1 and 7.2 are Current Versions and therefore supported.
    • When AM 7.3 is released, AM 7.1 will no longer be supported; AM 7.3 and AM 7.2 will become the Current Versions.
  • AM 6.5 is the Previous Version, and therefore is currently supported until August 10, 2022
    • The EOSL Date for AM 6.5 is August 10, 2022; two years after the release of the current Major version.
    • Extended Limited Support for AM 6.5 (if purchased) will end August 10, 2024.

Practical considerations

  • All customers are strongly encouraged to use the latest versions of the ForgeRock products.
  • As subscriptions are not tied to a specific version, there is no additional software licensing cost for upgrading!

EOSL policy for embedded components

ForgeRock software such as Access Management can contain embedded versions of other ForgeRock software products such as Directory Services. When a ForgeRock software product has been embedded and distributed as part of another ForgeRock software release, the EOSL timeline that applies to the top-level software release will also apply to all and any embedded versions of ForgeRock software. This statement only applies to embedded software and does not affect the EOSL timeline of the products when they are distributed as standalone releases.

Access Management Release and EOSL Dates

Major Version Supported Versions Latest Release Original Release Date EOSL Date Extended Limited Support End Date Latest Release Notes
7 7.1 and 7.2 7.2 (June 30, 2022) August 10, 2020 TBD TBD Release Notes
6 6.5 6.5.4 (October 18, 2021) May 9, 2018 August 10, 2022 August 10, 2024 Release Notes

Directory Services Release and EOSL Dates

Major Version Supported Versions Latest Release Original Release Date EOSL Date Extended Limited Support End Date Latest Release Notes
7 7.1 and 7.2 7.2 (June 30, 2022) August 10, 2020 TBD TBD Release Notes
6 6.5 6.5.5 (August 16, 2021) May 9, 2018 August 10, 2022 August 10, 2024 Release Notes

Identity Management Release and EOSL Dates

Major Version Supported Versions Latest Release Original Release Date EOSL Date Extended Limited Support End Date Latest Release Notes
7 7.1 and 7.2 7.2 (June 30, 2022) August 10, 2020 TBD TBD Release Notes
6 6.5 6.5.1 (December 7, 2020) May 9, 2018 August 10, 2022 August 10, 2024 Release Notes

Identity Gateway Release and EOSL Dates

Major Version Supported Versions Latest Release Original Release Date EOSL Date Extended Limited Support End Date Latest Release Notes
7 7.1 and 7.2 7.2 (June 30, 2022) August 10, 2020 TBD TBD Release Notes
6 6.5 6.5.4 (March 18, 2021) May 9, 2018 August 10, 2022 August 10, 2024 Release Notes

Web Agents Release and EOSL Dates

Major Version Supported Versions Latest Release Original Release Date EOSL Date Extended Limited Support End Date Latest Release Notes
5 5.9 and 5.10 5.10 (June 21, 2022) December 20, 2017 TBD TBD Release Notes

Java Agents Release and EOSL Dates

Major Version Supported Versions Latest Release Original Release Date EOSL Date Extended Limited Support End Date Latest Release Notes
5 5.9 and 5.10 5.10 (June 21, 2022) December 20, 2017 TBD TBD Release Notes

Definitions

Term Definition
Major version  A major version may introduce major new functionality, remove redundant functionality or deprecate functionality that will be removed in the future and it consolidates bug fixes from previous releases. It may also contain architectural changes that require a review of deployment topology.
Minor version A minor version may introduce new modified features and enhancements alongside bug fixes. Minor releases have no impact on EOSL.
Maintenance version A maintenance version only includes bug fixes. These are full releases that require no configuration changes; they are designed as drop-in updates on top of the most recent Minor version. Security fixes included in maintenance releases may introduce breaking changes; these will be clearly noted in the accompanying security advisory and release notes if this happens. Maintenance releases will only be made available for the most recent Current Version.
Version numbering

Version numbering uses the following format: [Major].[Minor].[Maintenance] 

For example: AM 7.1.2, where 7 is the Major version, 7.1 is the Minor version and 7.1.2 is the Maintenance version.

Date of Release The date of release is the date when the major release of a ForgeRock product is made publicly available.
Current Versions The last two releases (Major or Minor) of the current Major version are Current Versions.
Previous Version The final Minor release of the previous Major version is the Previous Version.
Supported Versions

ForgeRock supports the two Current Versions and the one Previous Version per the above definitions.

When a new Major version is released, it becomes the Current Version and the last Minor release of the superseded Major version becomes the Previous Version. The Previous Version is supported for two (2) years from the date it becomes the previous version (two years from the release date of the new Major version).

See Also

ForgeRock Products Support and Patch Policies

Getting started with ForgeRock Support (Identity Platform)

Getting started with ForgeRock Support (Identity Cloud)


Copyright and Trademarks Copyright © 2022 ForgeRock, all rights reserved.