FAQ
ForgeRock Identity Platform
Does not apply to Identity Cloud

FAQ: DS compatibility with third-party products

Last updated Jul 4, 2022

The purpose of this FAQ is to provide answers to commonly asked questions regarding DS compatibility with third-party products.


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Frequently asked questions

Q. Can the DS database be stored on a virtual VMware server?

A. Yes, you can use virtual VMware servers for the database and DS will work with this in the same way as if the database was stored on a local disk.

You should refer to Very high CPU seen on ForgeRock products running on VMware for advice on hosting our products on VMware.

Q. Is antivirus software compatible with DS?

A. Antivirus and intrusion detection systems that perform virus scanning, sweep scanning, or deep file inspection are not compatible with DS file access, particularly write access. You should review the advice in Antivirus interference  before using DS software with antivirus or intrusion detection software. 

Note

When submitting a Support ticket, ensure ForgeRock support are aware that there is an antivirus system running on the DS servers. Support will initially troubleshoot any issues with the antivirus software enabled. However, ForgeRock has the right to request that you temporarily disable the antivirus software if we suspect it is interfering with normal operations and as a result impeding efforts to determine root cause.

Q. Does DS support PostgreSQL?

A. No, DS uses its own BerkeleyDB™ JE backend, which cannot be substituted for anything else.

Q. Can I use the AWS snapshot feature to quickly provision new DS instances?

A. Yes, you can. See How do I use the AWS snapshot feature to quickly create DS 5.x or 6.x instances? for further information on doing this in pre-DS 7.

Q. Is DS FIPS 140-2 compliant?

A. See Is the ForgeRock Identity Platform FIPS 140-2 compliant? for further information.

Q. Why can't I use the ControlPanel.app in the Mac OS X operating system?

A. There are two known issues with the ControlPanel.app:

In DS 5.x, you can start the DS Control Panel from the command line instead to overcome these issues.

The DS Control Panel has been deprecated and removed with the release of DS 6 You should use the command-line tools provided with DS for performing administrative tasks and operations instead. See DS 6 Removed Functionality for further information.

See Also

FAQ: Installing and configuring DS

FAQ: Upgrading DS

FAQ: Passwords in DS

Installing and Administering DS

Related Training

ForgeRock Directory Services Core Concepts (DS-400)


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