ForgeRock Identity Platform
Does not apply to Identity Cloud

Authentication fails with Error inactivating user account in AM (All versions)

Last updated Aug 17, 2022

The purpose of this article is to provide assistance if you encounter "Error inactivating user account" and "Plug-in org.forgerock.openam.idrepo.ldap.DJLDAPv3Repo encountered a ldap exception. ldap errorcode=95" errors when a user tries to authenticate. If you are using SAML2 federation, you may also see a "Login failed with unknown reason" error as well when Single Sign On (SSO) fails.

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