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Required callback not found in JSON response when authenticating to AM 5

Last updated Nov 2, 2021

The purpose of this article is to provide assistance if you receive either a "Required callback not found in JSON response" message or an "Incorrect number of callbacks found in JSON response" message when authenticating to AM in a load balanced environment that does not use session stickiness (amlbcookie). This error occurs when you are using the XUI in a multi-server setup without sticky load balancing and authentication to a chain takes place across multiple servers.



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