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ForgeRock Glossary

Last updated Feb 2, 2022

The purpose of this article is to provide definitions for terms used by ForgeRock.


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Glossary

Term Definition
BackStage BackStage is our customer support portal that provides one stop access to ForgeRock services such as downloading software, security patches, raising and tracking support tickets, product documentation and the technical support Knowledge Base.
Binary builds Binary builds are versions of the software that have been built and tested by ForgeRock. These are supported by ForgeRock and are available for download from BackStage
Bugster Bugster refers to the issue tracking system (JIRA®) that ForgeRock uses for tracking issues and bugs through their lifecycle to resolution.
GIT GIT is a source code management system used for storing the source code for ForgeRock software. The source code is available for enterprise releases and maintenance releases (if you have a subscription) from Bitbucket®: https://stash.forgerock.org
JIRA See Bugster.
Maintenance releases Maintenance releases are only available to subscription customers and contain bug fixes. They can be downloaded from BackStage
Maven™ Apache Maven™ is a build tool that ForgeRock recommends for building from source. ForgeRock support covers the use of the official binary builds made available and downloaded from our customer portal: BackStage. We will support builds made from source providing no changes have been made to the core code of the product, the product was built from a tag that matches an official release, for example, 13 and said product was built using the ForgeRock build scripts provided as part of the source. In the event that a customer experiences an issue with a ForgeRock product built from source where ForgeRock believe the issue is as a result of the build process, ForgeRock reserves the right to ask the customer to attempt to reproduce the issue on an official ForgeRock binary build. Customers who are running custom builds or who need further clarification should contact their ForgeRock sales representative.
Nightly builds Nightly builds are the very latest versions of in-development software that are built each night. These builds are intended for evaluation, testing and proof of concept purposes only; they are unstable by their very nature (not fully tested) and are not supported for use in production. There may or may not be supporting documentation available (snapshot documents). Nightly builds of software can be downloaded as detailed in: How do I access nightly builds and documentation for ForgeRock products?
Snapshot documentation Snapshot documents are the documentation equivalent of nightly builds. They are the very latest versions of in-progress documents but should be treated with caution as they have not been tested or verified. Snapshot documents can be accessed as detailed in: How do I access nightly builds and documentation for ForgeRock products?
Bitbucket Bitbucket is Git repository software that provides view access to the source code. You can access this from: https://stash.forgerock.org
Subscription A subscription provides full access to ForgeRock software and support services. Contact us via our website for further information.
University University provides training for ForgeRock products. You can find out more about upcoming courses from ForgeRock University Training

See Also

Getting started with ForgeRock Support (Identity Platform)


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