How To
ForgeRock Identity Platform
Does not apply to Identity Cloud
How do I collect all the data required for troubleshooting AM and Agents (All versions)?
The purpose of this article is to provide assistance with collecting troubleshooting data and diagnostics for debugging AM and Agents on a variety of issues; including performance, upgrade, configuration, policies, SSL, SAML federation and WDSSO / Kerberos™ issues. You can capture the data to troubleshoot issues yourself or include it when you raise a ticket to enable us to help you more effectively.