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How do I collect data for troubleshooting high CPU utilization or Out of Memory errors on IG (All versions) servers?

Last updated Aug 9, 2022

The purpose of this article is to provide troubleshooting guidance if you are experiencing consistently high CPU utilization on the IG server or seeing Out of Memory errors. If CPU utilization is in the range 70-80% under load, you should definitely investigate what is causing it as performance is likely to be impacted.

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