NSPR Failure while sending to authservice occurs when IIS Policy Agent 3.3.4 fails to connect

Last updated Jan 5, 2021

The purpose of this article is to provide assistance if the IIS agent fails intermittently with "NSPR Failure while sending to /openam/authservice, error = -12268" when connecting to authservice over SSL. You will also see an intermittent "403 Forbidden: Access is denied" error in the browser. This issue can affect IIS7 and IIS8.

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