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Kerberos token is not valid error when authenticating with Windows Desktop SSO in AM (All versions) using Microsoft Edge

Last updated Aug 17, 2022

The purpose of this article is to provide assistance if you receive an "Error: kerberos token is not valid" when authenticating with the Windows Desktop SSO (WDSSO) authentication module in AM and using the Microsoft® Edge browser. WDSSO only works with Microsoft Edge when the server uses HTTP persistent connection. The user sees a "401 Unauthorized / Access denied" error.



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