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ForgeRock Identity Platform
Does not apply to Identity Cloud

AM 6.x fails to connect to the user data store when anonymous access is disabled in DS

Last updated Aug 18, 2022

The purpose of this article is to provide assistance if you experience connectivity failures between AM and the user data store (Identity Repository). Common errors logged include "Connection factory became offline" error and data store module fails with "ldap errorcode=91". This issue will only affect you if you are using DS for your user data store and anonymous access is disabled for that DS instance.



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