Book

Upgrading AM

This book provides information on upgrading AM including best practice advice, recommended procedures for different upgrade scenarios and known issues.


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Table of Contents

  • 1 Debug Logging
    • 1.1 How do I enable message level debugging for install and upgrade issues with AM (All versions)?
  • 2 Backing Up
    • 2.1 How do I make a backup of configuration data in AM 5.x or 6.x?
    • 2.2 FAQ: Backing up AM
  • 3 Best Practices
    • 3.1 Best practice for upgrading to AM 7.x
    • 3.2 Best practice for upgrading to AM 6.x
  • 4 Recommended Processes
    • 4.1 How do I upgrade AM (All versions) with minimal downtime when replication is used?
    • 4.2 How do I upgrade AM 5.x or 6.x if I am using a site configuration?
    • 4.3 How do I upgrade Amster configuration files when upgrading to AM 6.5.x or 7?
    • 4.4 How do I upgrade Apache Tomcat for an existing AM (All versions) install?
    • 4.5 How do I migrate OAuth 2.0 CTS-based tokens to AM 6.5.x from an earlier version?
    • 4.6 How do I migrate OAuth 2.0 client-based tokens to AM 6.5.x from an earlier version?
  • 5 Frequently Asked Questions
    • 5.1 FAQ: Upgrading AM
    • 5.2 FAQ: Installing AM
    • 5.3 What versions of DS are compatible with AM?
    • 5.4 What versions of Agents are compatible with AM?
    • 5.5 What versions of IG are compatible with AM?
    • 5.6 What versions of AM are compatible with IDM?
    • 5.7 What operating systems are ForgeRock products supported on?
    • 5.8 What Java versions are ForgeRock products supported on?
    • 5.9 How do I check what version of AM (All versions) I have installed?
    • 5.10 What automation tools are available for installing, upgrading and configuring AM deployments (All versions)?
  • 6 Known Issues
    • 6.1 AM (All versions) upgrade fails when com.iplanet.am.version is empty or corrupted
    • 6.2 No secret with id storepass for purpose storepass errors after upgrading to AM 6.5.x or 7.x
    • 6.3 Duplicate key [cot_name] after importing SAML2 metadata in AM 6.5.x or upgrading
    • 6.4 Upgrade to AM 5.x or 6.x fails when anonymous access is disabled in DS
    • 6.5 Upgrade from AM 6.5 to 6.5.x doesn't start because The entry ou=am-config does not include a subschemaSubentry attribute
    • 6.6 Issues with upgrades, Amster imports or exports, or registering clients (OAuth2, OIDC and RADIUS) or agents with reference to sunserviceID in AM (All versions)
    • 6.7 Custom user profile attributes are missing from the user profile page after upgrading to AM 7.x
    • 6.8 Data validation failed error when creating or updating user data store LDAP attributes after upgrading to AM 5.5.2, 6.5.1, 6.5.2.x, 6.5.3.x or 7.x
    • 6.9 Outdated JSP pages causing problems after upgrading AM (All versions)
    • 6.10 Error during shutdown message when stopping an AM 6 instance running on Apache Tomcat
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