Book ForgeRock Identity Platform ForgeRock Identity Cloud Installing and configuring IG This book provides information on installing and configuring IG including frequently asked questions. Printer friendly view Table of Contents 1 What versions of IG are compatible with AM? 2 What Java versions are ForgeRock products supported on? 3 How do I configure IG (All versions) to load properties from multiple configuration files? 4 How do I connect to IDM (All versions) with mutual SSL authentication from IG (All versions)? 5 How do I use IG (All versions) to proxy a set of applications that all have the same context? 6 How do I configure IG (All versions) to access unprotected static content and resources? 7 How do I configure IG (All versions) to pass the client IP address to downstream applications when proxying requests? 8 How do I configure IG (All versions) to retrieve the user certificate and pass it to AM in the HTTP header? 9 How do I use the baseURI and originalURI in IG 6.x and 7.x? 10 How do I use IG 7.x as a route service for Cloud Foundry? 11 How do I configure IG 7.x to refresh idle sessions? 12 How do I configure an idle timeout in IG (All versions)? 13 How do I configure IG (All versions) to generate the transaction ID for tracing transactions throughout the ForgeRock stack? 14 How do I configure a CORS filter in IG 5.x and 6.x? 15 How do I filter information included in logs in IG 5.x and 6.x? 16 How do I create a custom error page in IG (All versions)? 17 Frequently Asked Questions 17.1 FAQ: Installing and configuring IG 17.2 FAQ: Upgrading from Microgateway to Identity Gateway Standalone 17.3 FAQ: The AmService in IG routes 18 Known Issues 18.1 502 Bad Gateway or SocketTimeoutException when using IG (All versions) 18.2 IG (All versions) redirects to HTTP when a reverse proxy or load balancer is doing SSL/TLS offloading 18.3 config.json not readable error in IG (All versions) 18.4 An illegal reflective access operation has occurred when using Java 11 with ForgeRock products 18.5 SSLHandshakeException or ClassCastException when using an HSM and Java 11 with ForgeRock products 19 Patches 19.1 How do I check what patches are installed for ForgeRock products? 19.2 How do I install an IG patch (All versions) supplied by ForgeRock support?