SSL in AM and Agents

This book provides information on SSL in AM and Agents, including connections and certificates.

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Table of Contents

  • 1 Installation and Configuration
    • 1.1 How do I enable SSL in AM (All versions) post-install?
    • 1.2 How do I enable SSL in AM (All versions) for an existing installation?
    • 1.3 How do I make AM 5.x and 6.x communicate with a secured LDAP server?
    • 1.4 How do I import a certificate into the truststore used by AM (All versions) for SSL?
    • 1.5 How do I configure AM (All versions) to check the HTTP header for the user certificate?
  • 2 SSL Offloading
    • 2.1 How do I configure a Web Agent (All versions) for SSL offloading?
    • 2.2 How do I configure a Java Agent (All versions) for SSL offloading?
    • 2.3 How do I configure SSL offloading at the Agent (All versions) for virtual hosts?
  • 3 Frequently Asked Questions
    • 3.1 FAQ: SSL/TLS secured connections in AM and Agents
    • 3.2 FAQ: SSL certificate management in AM and Agents
  • 4 Known Issues
    • 4.1 The information you're about to submit is not secure warning in Chrome when end-users attempt to authenticate to AM (All versions)
    • 4.2 AM 5, 5.5, 5.5.1 and 6.0.0.x, IDM 6.x and Rest2LDAP cannot connect to DS 5, DS 5.5, DS 5.5.1, DS 5.5.2 or 6 after restricting DS cipher suites or Java upgrade
    • 4.3 LDAP connection fails with No subject alternative DNS name matching error in AM 5.1.x, 5.5.2, 6.x, 7.x and DS 5.5.1, 5.5.2, 6.x, 7.x
    • 4.4 SSLHandshakeException or ClassCastException when using an HSM and Java 11 with ForgeRock products
    • 4.5 AM (All versions) redirects to HTTP when deployed on Apache Tomcat with a load balancer doing SSL/TLS offloading
    • 4.6 AM (All versions) fails to connect to DS using a secured connection with an ERROR: Connection factory became offline
    • 4.7 Apache and IIS Web Agent (All versions) repeatedly reports failed to load SSL errors
    • 4.8 Java Agents, AM 5.x and 6.x fail to install on IBM WebSphere when SSL is enabled
    • 4.9 Installing a Web Agent (All versions) fails with a no ssl/library support error
    • 4.10 Schannel communications fail in Web Agents 5, 5.5 and 5.6 running on Microsoft Windows 2008 R2 or 2012 with TLS 1.2 enabled