Latest
ForgeRock Authenticator App 3.x - Known issues and limitations
The purpose of this article is to provide information about known issues and limitations for the ForgeRock Authenticator App 3.x.
SameSite cookie support in AM and IG
The purpose of this article is to provide information on support for SameSite cookies in AM and IG.
Getting help for ForgeRock products
The purpose of this article is to provide information on getting help for ForgeRock products. Help is available from Backstage; this includes sources such as the Knowledge Base, Product Documentation, University and Deployment Support Services.
Onboarding Technical Snapshot Questionnaire
The purpose of this article is to provide information on the type of technical details we require regarding your environment.
EOSL dates for legacy product versions
The purpose of this article is to provide EOSL dates for legacy unsupported versions of ForgeRock products. This is article is for reference purposes only.
What you need to know before deploying ForgeRock products
The purpose of this article is to provide advice on the things you need to know before deploying ForgeRock products (AM, DS, IDM and IG) to ensure you are adequately prepared and knowledgeable.
Purchasing a Subscription
This article describes how to get a subscription from ForgeRock.
Contacting ForgeRock support
The purpose of this article is to provide information on contacting ForgeRock support. You can contact ForgeRock support by raising a ticket online (preferred) or by calling the support hotline.
Getting access to product support
Access to product support is only granted to valid members of a subscription account. This article provides instructions on how subscription customers can join and add members to their subscription services.
Using the ForgeRock Knowledge Base
The purpose of this article is to provide information on using the ForgeRock Knowledge Base (KB). The ForgeRock Knowledge Base is designed to help you use ForgeRock products more effectively.
Books
ForgeRock Products Support and Patch Policies
This book provides information on ForgeRock's Support and Patch policies to help you understand how ForgeRock products are supported and maintained.
Getting started with ForgeRock Support (Identity Platform)
This book provides you with a single reference to all the information you will need to get started with ForgeRock Support if you are using the Identity Platform, including checking you are supported, using the knowledge base, raising a ticket and sending data for troubleshooting. Additionally, information is also given on subscriptions, administering your account, using Backstage and downloading software.
Getting started with ForgeRock Support (Identity Cloud)
This book provides you with a single reference to all the information you will need to get started with ForgeRock Support if you are using the Identity Cloud, including using the knowledge base, understanding your environments, raising a ticket and sending data for troubleshooting. Additionally, information is also given on subscriptions, administering your account, using Backstage and downloading software.