Featured
ForgeRock End of Service Life (EOSL) Policy and EOSL Dates
The purpose of this article is to provide EOSL policy details and definitions to users of ForgeRock software with a current, valid subscription. EOSL dates are also provided for the currently supported versions of ForgeRock products so you can check that the version you are on is still supported. This includes dates for ForgeRock Identity Cloud downloadable components.
Using the ForgeRock Knowledge Base
The purpose of this article is to provide information on using the ForgeRock Knowledge Base (KB). The ForgeRock Knowledge Base is designed to help you use ForgeRock products more effectively.
Latest
ForgeRock End of Service Life (EOSL) Policy and EOSL Dates
The purpose of this article is to provide EOSL policy details and definitions to users of ForgeRock software with a current, valid subscription. EOSL dates are also provided for the currently supported versions of ForgeRock products so you can check that the version you are on is still supported. This includes dates for ForgeRock Identity Cloud downloadable components.
Accessing the ForgeRock Issue Tracker (JIRA)
The purpose of this article is to provide information on accessing JIRA®. JIRA (sometimes called Bugster) is the issue tracking system used by ForgeRock.
ForgeRock Production Event Guidance/Checklist
The purpose of this article is to provide general best practices on how to plan and prepare for major events with ForgeRock support. Examples of a major event are: going live with a ForgeRock product, production upgrades, major releases and so on.
ForgeRock Authenticator App 3.x - Name and logo changes
The purpose of this article is to provide information about product name and logo changes in ForgeRock Authenticator App 3.x.
FAQ: New EOSL and Extended Limited Support Policies
The purpose of this FAQ is to provide answers to commonly asked questions regarding the new End of Service Life (EOSL) and Extended Limited Support policies.
Copyright and Trademarks
The purpose of this article is to provide copyright and trademarks information.
SameSite cookie support in AM and IG
The purpose of this article is to provide information on support for SameSite cookies in AM and IG.
ForgeRock Extended Limited Support Policy
The purpose of this article is to provide Extended Limited Support policy details and definitions to users of ForgeRock software who have purchased, or are considering purchasing, extended limited support.
ForgeRock Maintenance Release Policy
The purpose of this article is to provide details on the ForgeRock Maintenance Release policy.
ForgeRock Authenticator App 3.0 - Known issues and limitations
The purpose of this article is to provide information about known issues and limitations for the ForgeRock Authenticator App 3.0.
Books
Getting started with ForgeRock Support (Identity Platform)
This book provides you with a single reference to all the information you will need to get started with ForgeRock Support if you are using the Identity Platform, including checking you are supported, using the knowledge base, raising a ticket and sending data for troubleshooting. Additionally, information is also given on subscriptions, administering your account, using BackStage and downloading software.
ForgeRock Products Support and Patch Policies
This book provides information on ForgeRock's Support and Patch policies to help you understand how ForgeRock products are supported and maintained.
Getting started with ForgeRock Support (Identity Cloud)
This book provides you with a single reference to all the information you will need to get started with ForgeRock Support if you are using the Identity Cloud, including using the knowledge base, understanding your environments, raising a ticket and sending data for troubleshooting. Additionally, information is also given on subscriptions, administering your account, using BackStage and downloading software.