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FAQ: Synchronization in IDM
The purpose of this FAQ is to provide answers to commonly asked questions regarding synchronization in IDM.
FAQ: Installing and configuring IDM
The purpose of this FAQ is to provide answers to commonly asked questions regarding installing and configuring IDM.
FAQ: General IDM
The purpose of this FAQ is to provide answers to commonly asked general questions regarding IDM.
How do I resolve the Found Already Linked situation in Identity Cloud or IDM (All versions)?
The purpose of this article is to provide assistance if you encounter the Found Already Linked (FOUND_ALREADY_LINKED) situation in Identity Cloud or IDM when running a reconciliation.
Synchronization in IDM
This book provides information on synchronization in IDM including Reconciliation, LiveSync and Implicit synchronization.
ForgeRock Products Support and Patch Policies
This book provides information on ForgeRock's Support and Patch policies to help you understand how ForgeRock products are supported and maintained.
Getting started with ForgeRock Support (Identity Platform)
This book provides you with a single reference to all the information you will need to get started with ForgeRock Support if you are using the Identity Platform, including checking you are supported, using the knowledge base, raising a ticket and sending data for troubleshooting. Additionally, information is also given on subscriptions, administering your account, using BackStage and downloading software.
Checking your product versions are supported
The purpose of this article is to provide EOSL dates for the specific ForgeRock products and versions you are running so you can check that the version you are on is still supported. This also includes dates for Identity Cloud downloadable components.
How do I upgrade DS (All versions) if I have the DS Password Sync Plugin for IDM installed?
The purpose of this article is to provide information on upgrading DS if you have the DS Password Sync Plugin for IDM installed. This article refers to the DS server where you have installed the DS Password Sync Plugin.
Upgrading IDM
This book provides information on upgrading IDM including recommended procedures for different upgrade scenarios and known issues.