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AM/OpenAM (All versions) upgrade fails when com.iplanet.am.version is empty or corrupted

The purpose of this article is to provide assistance if your AM/OpenAM upgrade fails, that is, the Upgrade page is not shown after deploying the new war file and the com.iplanet.am.version property is empty or invalid. This property indicates the AM/OpenAM version and is needed for the upgrade process.


Solutions
Last updated Aug 11, 2020

What federation standards does AM/OpenAM support?

The purpose of this article is to provide information on the supported federation standards in AM/OpenAM.


General
Last updated Aug 11, 2020

Agents, AM 5.x, 6.x and OpenAM 13.x fail to install on IBM WebSphere when SSL is enabled

The purpose of this article is to provide assistance if Policy Agents and AM/OpenAM fail with "java.lang.ClassNotFoundException: Cannot find the specified class com.ibm.websphere.ssl.protocol.SSLSocketFactory", when installing on IBM® WebSphere® with SSL is enabled. Additionally, this issue only occurs when using an IBM JVM.


Solutions
Last updated Aug 11, 2020

SAML2 federation and WS-Federation fail due to presence of &#13 characters in signature and certificate blocks in AM 6.x

The purpose of this article is to provide assistance if federation (SAML2 and WS-Federation) fails because the Service Provider (SP) cannot parse the signature or certificate generated by the Identity Provider (IdP) when AM is the IdP. The SP cannot parse the assertion because of the presence of XML encoded carriage return characters ( ) at the end of lines.


Solutions
Last updated Aug 11, 2020

FailedToLoadJWKException when retrieving OAuth2 access token in AM (All versions)

The purpose of this article is to provide assistance if you encounter a FailedToLoadJWKException ("Unable to load the JWK location over HTTP" or "Unable to load keys from the JWK over HTTP") when attempting to retrieve an OAuth2 access token in AM. You may also encounter a redirect loop with this error if you have integrated AM with IDM and are using AM for authentication.


Solutions
Last updated Aug 11, 2020

Secret store fails to start with Label must match regex exception in AM 6.5.x

The purpose of this article is to provide assistance if a secret store fails to start in AM and you see the following exceptions in the logs: "Could not load some secret stores" and "Label must match regex".


Solutions
Last updated Aug 11, 2020

Using the BackStage Marketplace

The purpose of this article is to provide information on using the BackStage Marketplace and contributing Marketplace entries.


General
Last updated Aug 11, 2020

How do I enable message level debugging for the RADIUS server in AM 5.x, 6.x and OpenAM 13.x?

The purpose of this article is to provide information on enabling message level debugging for the Remote Authentication Dial-In User Service (RADIUS) server service in AM/OpenAM.


How To
Last updated Aug 11, 2020

Only url, secondaryURLs and _id are valid in write error when importing configuration data via Amster in AM 5, 5.5, 5.5.1 and 6.x

The purpose of this article is to provide assistance if you encounter a "400 Bad Request: Only url, secondaryURLs and _id are valid in write" error when importing the service configuration using Amster in AM. This error only happens when you have a site configured.


Solutions
Last updated Aug 11, 2020

How do I make a backup of configuration data in AM 5.x, 6.x or OpenAM 13.x?

The purpose of this article is to provide information on backing up configuration data in AM/OpenAM, using DS/OpenDJ tools to provide a more reliable and comprehensive backup than using ssoadm.


How To
Last updated Aug 10, 2020
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