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Checking your product versions are supported

The purpose of this article is to provide EOSL dates for the specific ForgeRock products and versions you are running so you can check that the version you are on is still supported. This also includes dates for Identity Cloud downloadable components.


General
Last updated Jan 24, 2022

Web and Java Agents Security Advisory #202201

A security vulnerability has been discovered in supported versions of Web and Java Agents when using specific configurations. This vulnerability affects versions: Web Agent 5.6.1.0 - 5.9.0, and Java Agent 5.7.1, 5.8.0, 5.8.1 and 5.9.0. It could be present in older unsupported versions. You should secure your deployments at the earliest opportunity as outlined in this security advisory.


Security Advisory
Last updated Jan 24, 2022

How do I improve performance with OAuth 2.0 tokens in AM 6.5.x and 7.x?

The purpose of this article is to provide assistance if you experience performance issues in AM associated with OAuth 2.0 tokens. This will likely manifest as degraded performance in OAuth 2.0 related services. This information applies when you are using the grant-set storage scheme for OAuth 2.0 tokens in the CTS store; this storage scheme is the recommended scheme in AM 6.5 and later.


How To
Last updated Jan 24, 2022

How do I know what OAuth2 and session token types are stored in the CTS in AM (All versions)?

The purpose of this article is to provide information on the OAuth2 and session token types stored in the CTS in AM with example token formats included. With this information, you can perform LDAP searches to retrieve token details from the CTS.


How To
Last updated Jan 24, 2022

SecurID authentication module login fails in AM (All versions) with java.lang.NoClassDefFoundError

The purpose of this article is to provide assistance if you receive a "java.lang.NoClassDefFoundError: com/rsa/authagent/authapi/AuthAgentException" when attempting to log into the SecurID® authentication module in AM.


Solutions
Last updated Jan 19, 2022

FAQ: SecurID authentication module in AM

The purpose of this FAQ is to provide answers to commonly asked questions regarding the SecurID® authentication module in AM. The SecurID module allows AM to authenticate users with RSA® Authentication Manager software and RSA SecurID authenticators. This article also includes information for troubleshooting failed authentication attempts to the SecurID authentication module.


FAQ
Last updated Jan 19, 2022

FAQ: AM compatibility with third-party products

The purpose of this FAQ is to provide answers to commonly asked questions regarding AM compatibility with third-party products.


FAQ
Last updated Jan 18, 2022

How do I configure a list of valid goto URL resources in AM 5.x, 6.0.0.x, 6.5.0.x, 6.5.1 and 6.5.2.x?

The purpose of this article is to provide information on configuring a list of valid goto URL resources to which users can be redirected after authentication in AM. This is good practice to increase security against possible phishing attacks through open redirect. When you specify a URL resource list, the resource of the URL stated in the goto or gotoOnFail parameter must exist on the URL resource list for the user to be redirected. If you do not specify a URL resource list, all resources included in URLs specified in the goto or gotoOnFail parameter are considered valid.


How To
Last updated Jan 18, 2022

Where can I find useful logs for troubleshooting ForgeRock products?

The purpose of this article is to provide information on finding logs across ForgeRock products (AM, DS, IDM and IG) for troubleshooting purposes. This article shows default log locations, although most of them can be changed.


General
Last updated Jan 11, 2022

What Java versions are ForgeRock products supported on?

The purpose of this article is to provide information on the supported Java® versions across the ForgeRock platform (AM, DS, IDM and IG).


General
Last updated Jan 6, 2022