Identity Cloud

ForgeRock Identity Cloud Adoption Framework

Before you begin

To plan for your organization’s future in the cloud, you need a comprehensive, enterprise-grade identity platform that supports your priorities, such as usability, customizability, configuration options, range of functionality, and operational ease. This checklist highlights the top 10 considerations and best practices for your identity cloud strategy.


The ForgeRock Adoption Framework provides guidance to help you effectively integrate the ForgeRock Identity Cloud services in your business environment. The framework is evolved from the best practices used by ForgeRock employees, partners, and customers in helping customers to adopt ForgeRock Identity Cloud services. Proficiency in deploying, customizing, and administering the ForgeRock platform is essential for the successful adoption of the ForgeRock Identity Cloud services. ForgeRock University offers training to architect, build, and deploy your identity solution using the ForgeRock platform.

Create an implementation team

The successful adoption is dependent on establishing a project implementation team with the following roles or expertise:

  • Project sponsor

  • Project manager

  • Implementation engineers

  • UI developers

  • JavaScript developers

  • Enterprise architect

  • Operations

  • Performance testing

Gather project information

Timely gathering of the following information is essential:

  • Current project plan and important milestones

  • Enterprise architecture diagrams

  • Target system access and authentication methods

  • Directory service information and data model (such as business units, user roles, groups, object hierarchy)

  • Descriptions of existing identity and access management processes, procedures, and logic (such as sequence diagrams)

  • Current and planned technical changes within the timeframe of the project

  • Identity onboarding and offboarding flows

  • Relevant system access and approval groups, as well as associated authority levels

Adoption phases

The adoption of ForgeRock Identity Cloud services is best accomplished in the following phases:

adoption phases and tasks


Customers can access and manage the resources linked to their support subscription. Customer’s nominated administrators can manage users, access policies, and application integration. See the Getting Started with Support knowledge base article to get started with ForgeRock Support quickly.

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