Web Agents

Release notes

These release notes cover multiple versions of Web Agent software, starting with version 5.9. They are designed to make it easier to upgrade, especially when you are skipping releases.

Ping Identity supports and maintains versions according to the Ping Identity Product Support Lifecycle Policy | PingGateway and Agents. Some older Web Agent versions have reached End of Life (EOL). If you are still running an EOL version, upgrade as soon as possible to an actively maintained version.

Name changes for ForgeRock products

Product names changed when ForgeRock became part of Ping Identity.

The following name changes have been in effect since early 2024:

Old name New name

ForgeRock Identity Cloud

PingOne Advanced Identity Cloud

ForgeRock Access Management

PingAM

ForgeRock Directory Services

PingDS

ForgeRock Identity Management

PingIDM

ForgeRock Identity Gateway

PingGateway

Learn more about the name changes in New names for ForgeRock products in the Knowledge Base.

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