Before you install

This page covers software and hardware prerequisites for installing and running Amster.

Ping Identity supports customers using the versions specified here. Other versions and alternative environments might work as well. When opening a support ticket for an issue, however, make sure you can also reproduce the problem on a combination covered here.

Supported host operating systems
Operating System	Versions
Red Hat Enterprise Linux, Centos	8, 9
Amazon Linux	2018.03, 2023
SuSE	15
Ubuntu	18.04 LTS, 20.04 LTS, 22.04 LTS, 24.04 LTS
Windows Server	2016, 2019

Supported Java versions
Vendor	Versions⁽¹⁾
OpenJDK, including OpenJDK-based distributions: AdoptOpenJDK/Eclipse Temurin Java Development Kit (Adoptium) Amazon Corretto Azul Zulu Red Hat OpenJDK Ping Identity tests most extensively with AdoptOpenJDK/Eclipse Temurin. Use the HotSpot JVM if possible.	11, 17
Oracle Java	11, 17

⁽¹⁾ Always use a JVM with the latest security fixes.

If you have a special request regarding support for a combination not listed here, contact support.