Email templates
Identity Cloud provides preconfigured email templates for common end-user journeys.
You can customize email templates using Markdown language. Identity Cloud uses a parser to let you preview your markup.
Email templates utilize Handlebar expressions to reference object data dynamically. For example, to reference the
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Create a new email template
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In the Identity Cloud admin UI, go to Email > Templates.
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On the Email Templates page, click + New Template.
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Provide the following details:
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Template Name: Display name for the template.
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From Address: Enter an email address for the group or individual sending the email.
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From Name: Enter a name for the group or individual sending the email.
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Description: A brief description of the template.
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Click Save.
Edit an email template
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In the Identity Cloud admin UI, go to Email > Templates.
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On the Email Templates page, click a template name.
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To change the wording in the email template, edit the markdown text in the left window on the page.
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To edit the template styles, click Styles, and edit the CSS style code.
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To view available variables that you can use in the template, click Variables, and view the content on the Available Properties page. Click Done.
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To edit the template settings, click the More () icon at the top right of the page, and select Settings.
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Provide the following details:
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Template Name: Display name for the template.
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From Address: Enter an email address for the group or individual sending the email.
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From Name: Enter a name for the group or individual sending the email.
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Description: Enter a brief description of the template.
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Click Update.
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Click Save.
Delete an email template
Deleting an email template cannot be undone. |
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In the Identity Cloud admin UI, go to Email > Templates.
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On the Email Templates page, click the More () icon adjacent to any template.
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Select Delete.
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In the dialog box, click Delete.
Manage email templates
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In the Identity Cloud admin UI, go to Email > Templates.
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On the Email Templates page, click the More () icon adjacent to any template, and do any of the following:
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To disable a template, click Deactivate.
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To enable a template, click Activate.
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To duplicate a template, click Duplicate.
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In the Duplicate Template window, enter the following details:
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Template Name: Display name for the template.
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From Address: Enter an email address for the group or individual sending the email.
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From Name: Enter a name for the group or individual sending the email.
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Description: A brief description of the template.
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Click Save.
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