Push authentication journeys

Configure authentication journeys for passwordless authentication and to receive push notifications.

When configured for passwordless authentication, the authentication flow requires the user to enter their user ID, but not their password. A push notification is then sent to their registered device to complete authentication with the ForgeRock Authenticator app.

Before implementing passwordless push authentication, consider the Limitations of passwordless push authentication.

Configure the ForgeRock Authenticator (Push) service

Configure the ForgeRock Authenticator (Push) service for the realm where you create the journey.

This service specifies the user profile attribute that stores registered device metadata.

Under Native Consoles > Access Management > Realms > Realm Name, click Services > Add a Service.
Select ForgeRock Authenticator (Push) Service in the service type drop-down list, and create the new service configuration.
Accept the default configuration unless you must encrypt the device metadata in user profiles:

Profile Storage Attribute

pushDeviceProfiles (default)

Device Profile Encryption Scheme

If you choose an encryption scheme, also edit the settings to access the keys.

For details, read Use ESVs for signing and encryption keys.

Default: No encryption of device settings.

ForgeRock Authenticator (Push) Device Skippable Attribute Name

push2faEnabled (default)

For details, read the reference documentation, ForgeRock Authenticator (Push) Service.

Configure the Push Notification service

Under Native Consoles > Access Management, configure the Push Notification service for the realm.

PingOne Advanced Identity Cloud uses an external AWS service to send push notifications. Its configuration requires access keys and other metadata. As a Ping Identity customer, you have streamlined access to the required metadata:

Before you start, log in to Backstage, then follow the instructions in How To Configure Service Credentials (Push Auth, Docker) in Backstage.

Download the AWS credential data in JSON format and refer to that as you configure the service.

Under Native Consoles > Access Management > Realms > Realm Name, click Services > Add a Service.
Select Push Notification Service in the service type drop-down list.
Update the following fields with the data you generated on Backstage, then create the new service configuration:

SNS Access Key ID

The generated Key ID; the "accessKeyId" in the JSON

SNS Access Key Secret

The generated Secret; the "accessKeySecret" in the JSON

SNS Endpoint for APNS

The generated APNS; the "APNS" in the JSON

SNS Endpoint for GCM

The generated GCM; the "GCM" in the JSON

You can also store the Access Key Secret in a secret store. For additional details, refer to the reference documentation, Push Notification Service.

Create a push authentication journey

The procedure assumes the following:

Users provide user IDs and passwords as the first step of multi-factor authentication (MFA).
PingOne Advanced Identity Cloud sends the push notification to the device as an additional factor to complete authentication.

You have prepared the prerequisite services, described in Configure the ForgeRock Authenticator (Push) service and Configure the Push Notification service.

In the Advanced Identity Cloud admin UI, create a custom journey for push notification.

Learn more in Custom journeys.
Add the following nodes to your journey:

Connect the nodes as demonstrated in the following figure:

Figure 1. Example Push Authentication Journey

Node connections

Table 1. List of node connections
Source node	Outcome path	Target node
Page Node containing: Platform Username Platform Password	→	Data Store Decision
Data Store Decision	True	Push Sender
Data Store Decision	False	Failure
Push Sender	Sent	Push Wait
Push Sender	Not Registered	MFA Registration Options
Push Wait	Done	Push Result Verifier
Push Wait	Exit	Recovery Code Collector Decision
Push Result Verifier	Success	Success
	Failure	Failure
	Expired	Push Sender
	Waiting	Push Wait
MFA Registration Options	Register	Push Registration
	Get App	Get Authenticator App
	Skip	Success
	Opt-out	Opt-out Multi-Factor Authentication
Recovery Code Collector Decision	True	Success
Recovery Code Collector Decision	False	Retry Limit Decision
Push Registration	Success	Recovery Code Display Node
	Failure	Failure
	Time Out	MFA Registration Options
Get Authenticator App	→	MFA Registration Options
Opt-out Multi-Factor Authentication	→	Success
Retry Limit Decision	Retry	Recovery Code Collector Decision
Retry Limit Decision	Reject	Failure
Recovery Code Display Node	→	Push Sender

Save your changes.
Test your authentication journey as follows:
1. Copy and paste the Preview URL into a browser in incognito mode. The URL will look something like:
  https://<tenant-env-fqdn>/am/XUI/?realm=alpha&authIndexType=service&authIndexValue=myPushAuthJourney
  A login screen prompting you to enter your user ID and password appears.
2. Verify that you can use the ForgeRock Authenticator app to perform MFA.
  
  If the authentication journey is correctly configured, authentication is successful and PingOne Advanced Identity Cloud displays the user profile page. For details, refer to Test push authentication.

Create a passwordless authentication journey

The procedure assumes the following:

Users provide only their user IDs as the first step of MFA.
Users have pre-registered a device for push authentication.
PingOne Advanced Identity Cloud sends the push notification to the device as an additional factor to complete authentication, without needing the user’s password.
You have prepared the prerequisite services, described in Configure the ForgeRock Authenticator (Push) service and Configure the Push Notification service.
1. In the Advanced Identity Cloud admin UI, create a custom journey for push notification.
  
  For details, refer to Custom journeys.
2. Add the following nodes to your journey:
3. Connect the nodes as demonstrated in the following figure:
  
  Figure 2. Passwordless Push Authentication Example
4. Save your changes.
5. Test your authentication journey as follows:
  1. Copy and paste the Preview URL into a browser in incognito mode. The URL will look something like:
    
    https://<tenant-env-fqdn>/am/XUI/?realm=alpha&authIndexType=service&authIndexValue=myPasswordlessAuthJourney
    
    A login screen appears, prompting you to enter your user ID.
  2. Verify that you can use the ForgeRock Authenticator app to perform MFA.
    
    If the authentication journey is correctly configured, authentication is successful and PingOne Advanced Identity Cloud displays the user profile page without the user entering their password.
    
    For details, refer to Test push authentication.