Overview

The ForgeRock Identity Cloud is a comprehensive IAM service. Our service lets you deploy applications anywhere: on-premises, in your own private cloud, or in your choice of public cloud.

With ForgeRock Identity Cloud, you can manage the complete lifecycle of identities including:

And much more…​

Environments

When you create your environment, you select the region where you want your data to reside. This is key in helping you meet data residency compliance requirements, while letting you place data as close to your users as possible.

Identity Cloud uses Google Cloud Platform (GCP) pre-configured ranges of IP addresses per region. The IP addresses are not exclusive to ForgeRock. You can narrow the expected range by selecting the appropriate region.

Identity Cloud Regions

United States

Oregon
Los Angeles
Iowa
South Carolina
North Virgina

us-west1
us-west2
us-central1
us-east1
us-east4

Canada

Montréal

northamerica-northeast1

Brazil

São Paulo

southamerica-east1

Europe

London
Belgium
Netherlands
Zurich
Frankfurt
Finland

europe-west2
europe-west1
europe-west4
europe-west6
europe-west3
europe-north1

Asia

Singapore

asia-southeast1

Australia

Sydney

australia-southeast1

You can monitor your production environment status, or view incident reports on your dedicated status page. If you don’t have access to this page, submit a support ticket.

Upon registration you get three environments: Development, Staging, and Production. These environments let you to safely manage your changes, and test configuration, before you promote those changes to production. Learn about the environments support ticket process.

Security

The ForgeRock Identity Cloud provides full tenant isolation in a multi-tenant cloud service by using individual trust zones. Every customer’s environment is a dedicated trust zone that shares no code, data, or identities with other customers’ environments. This prevents any accidental or malicious commingling. All data is encrypted—​at rest and in transmission—​to prevent unauthorized access and data breaches. Learn more about our security practices in our security white paper.

Certifications & compliance

  • Find our ISO 27001 certificate in the Schellman Certificate Directory.

    • To view the certificate, go to the Shellman certificate directory, and then search for ForgeRock.

    • To download the ForgeRock certificate, click this link: https://zpr.io/RUTE2.
      The direct link to the certificate is obsolete when a newer version becomes available. If the direct link doesn’t work, then use the main certificate directory search.

  • See our CSA CIAQ certification.

  • See how ForgeRock can help with GDPR.

Support and Customer Success

ForgeRock is here to help you with your identity journey. You’ll have a dedicated team to help you achieve your goals. Find all the resources you need Backstage.

Our dedicated cloud engineering team monitors and manages your environment. We’ll help you with moving configuration, and with secrets management, between environments. Learn about moving configuration between environments.

Click here for legal information about product documentation published by ForgeRock.

About ForgeRock Identity Platform Software

ForgeRock Identity Platform serves as the basis for our simple and comprehensive identity and access management solution. We help our customers deepen their relationships with their customers, and improve the productivity and connectivity of their employees and partners. For more information about ForgeRock and about the platform, see https://www.forgerock.com.

The platform includes the following components:

  • ForgeRock® Access Management (AM)

  • ForgeRock® Identity Management (IDM)

  • ForgeRock® Directory Services (DS)

  • ForgeRock® Identity Gateway (IG)

Deprecation notices

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